We stand behind the quality of Blanc Lune jewelry. All full-price items purchased through our website include a one-year limited warranty against manufacturing defects in material or workmanship.
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If your jewelry breaks or malfunctions under normal use within one year, we will repair or replace it with the same style (one time only).
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The warranty does not cover misuse, modifications, or damage beyond normal wear.
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Final Sale items (including Sample Sale pieces) are not eligible for warranty or repairs.
Please Note:
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Customers are responsible for shipping costs related to warranty repairs or replacements.
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We are not responsible for lost or stolen items.
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Our jewelry professionals reserve the right to determine if an item is eligible under warranty.
To Initiate a Repair or Replacement:
Please email hello@blanclune.com with your order number and a clear photo of the item. Our team will guide you through the next steps.